Egypt Linx Solutions
Value Added Services Integration & Creation.
Our platform for integration and creation of VAS services that supports SMS, USSD, WAP, Web and IVVR services and provides integration with corporate information systems.
Using our platform, telecom operators and service providers can quickly launch additional services that are currently in demand and constitute the large part of their income. The solution also functions as an integration bus for corporate services.
Solutions Benefits:
- Quick launch of VAS services – one of the fastest service development solutions.
- Easy customization of existing services guarantees quick response to market demands.
- Platform can support multiple services while facilitating support and administration processes which reduce operating expenses.
- Scalability and flexible licensing options – can be launched with minimum requirements and then can be expanded in a linear mode which reduces capital expenses.
- Minimization of financial risks with the launch of new services according to "pay-as-you-grow" model.
- Fast updates.
- Main services: black/white lists, multi-language support, subscribers management, statistics, logging, and others.
OValue for customer:
Platform and Technology
In order to maintain our services and products on such a high and sophisticated level, our production relies on one of the strongest back office systems and IVR/ SMS platforms in Egypt.
A vast production house accompanies our technological back-end, and Egypt Linx's production house is responsible for preparing and producing world class content that greatly enhances the users' experience. The production includes vocal recordings, aggregating content, video shooting and preparing full featured content and prompts.Our production house relies on the latest, state of the art machinery and software, as well as, the highly qualified and experienced personnel that we proudly boast.
CMS & CRM
Content Management Systems (CMS)
The days of using a content management system to simply create webpages are gone. Today's diverse mixture of channels, including your website, mobile apps, e-commerce, web-to-print and social presence, must all provide extraordinary customer experiences that cause them to take the action you want,from reading to purchasing, and even contributing. Then you need to measure the effectiveness of the experience so you can rapidly improve it as needed to meet and exceed your ROI goals.
Egypt Linx has built its own CMS with features like search engine optimization and modular deployment that is easily extensible, user and group management,as well as, permissions system.All these features make it easy for companies to manage their content media, workflow, and document management, deploying across multiple platforms, allsimply with a click of button.
Customer Relationship Management (CRM)
Egypt Linx deploys its CMS – CRM on premises, and manages it for clients to approach their customers directly, to help off load a huge part of client management of our clients' task list, and increase ROI and build up a rich relationship with end-users.
All of this considerably helps organizations manage their customer relationships in an organized way.
For example, an enterprise might build a database about its customers that described relationships in sufficient detail so that management, salespeople, people providing a service, and perhaps the customer directly, all could access information, match customer needs with product and services matching their preferences, and remind customers of service requirements, know what other products a customer had purchased, and so forth.